Our customers love us for so many reasons…
Real people. Real stories.
I came in here with my wife after we have made a deal with the Roseville location for installation. We came to look at some of the options again to make a decision on what to go with. Michael was extremely helpful even though he Knew we are buying from their other location. I can’t say enough good things about this place. We have experienced amazing customer service from both locations. While Home Depot and Lowes have failed us with customer service. These guys have not. I don’t see why would anyone buy from Home Depot or Lowes When these guys give you a better price, knowledge, and Installation.
When you have any kind of work done on your house, you worry about it being done right, on time and within the quote that was given. We got all three with Prestige. They came out quickly to review the work needed, gave some great suggestions on material and how the flooring should be put in. It took them only 2.5 days to pull the rug, put in the laminate upstairs and downstairs and the did a great job of cleaning and hauling away to debris.
I give them 5 stars for the combined work from the manager to the workers who did a beautiful job!
I was so happy to find this place by accident after going to lowes and being ignored it was nice to be met by a helpful man named Michael.
Michael knows his stuff, EXTREMELY FLEXIBLE IN WORKING WITH MY BUDGET which I really appreciate. From the homework I have done I couldn’t have gotten a better deal elsewhere. Especially since they are doing 50% off flooring right now for their grand opening. Score! And I love what I have picked out.
They have so many options. I couldn’t believe how much inventory they had and really beautiful flooring and in stock.
So I haven’t had my floor installed yet but so far I’m pretty fired up on this place! I really appreciate businesses like this.
I will update my review once my floor is in. Excited!
This is my updated review: my floors look absolutely incredible. I get compliments on them every day. The installer did an amazing job especially since my job is a little bit of a tricky one with uneven flooring and entryway. The transitions look perfect! My floors are what make my workspace (skincare practice) so beautiful.
I also just had a close friend get her floors done (by Prestige) in her new home and she is so thrilled with her floors as well. They look so great.
Thanks to Michael and his team for working with me and my girl, our budgets and for going above and beyond! Love!
My husband Sam and I visited this store, after stopping by the Roseville location last week. We had such a great impression of Prestige Flooring based on selection and our treatment by the manager Earl.
We decided to have Earl and his team install our floors for our new home, yet we couldn’t decide on a wood, and the floor we liked was sold out. Hence why we stopped by this location to check out the selection.
We were warmly welcomed by the store manager Michael. We didn’t mention anything about stopping by the Roseville location at first. He gave us a lot of information on different floors, and was extremely helpful with anything we needed! After about 10min, my husband explained that we already made a deal with Earl for our floors, and Michael was very understanding. He STILL took care of us like we were paying customers. He went above and beyond and let us even take a couple of display samples of floors, for our convenience, since he had ran out of samples. He trusted us to bring them back of course, but we were shocked from this kind of gesture.
From being in the customer service for over a decade, and my husband having his own business, this kind of customer service is RARE these days! PLEASE PLEASE stop by this shop and support this business. Michael is incredible and the selection is amazing as well. Great deals and he will do his best to make you happy! Thanks Michael!!
We ended up liking the wood floor that his store didn’t carry. But, Mike reached out to the manufacturer, was able to get a great deal and we were able to purchase them through Mike. when I had to order two extra boxes during the installation, Mike immediately ordered the wood for us again and personally delivered them to my house during his lunchtime in pouring rain. Me and my wife are so impressed by and thankful for his exceptional service. I logged into yelp for the first time just to write this review. Mike is a true professional, he will go above and beyond to help you. Thank you, Mike. You are a true professional!
Our expectations were exceeded in every way and we could not be happier with our new hardwood floors.
I can’t say enough good things about Michael or Prestige and I’m so very glad we stopped in that day!
Ed and Nicoli did our demolition quickly and efficiently with minimal chaos. They were friendly, courteous and very considerate of our decreased living space during the installation process. They arrived promptly, worked well together, and cleaned their work area before leaving each day. Good sense of humor & fun to have around!
When the job was completed we received instructions on how to care for our new flooring, and Jon visited to do a final inspection. Thank you Prestige Flooring for a great experience!
There are sales on some items, and they are willing to work with you to fulfill your particular needs and what you’re looking for. There are German floors there, that are rare to find, and they display their product nicely. We kept Earl about 15 minutes past closing, and he did not seem mad, nor did he try and rush us. Definitely coming back and hope to support this business if we can!
Come by to check this place out, you won’t regret it!
Their team works very hard on meeting our timeline. They even work on weekends and long hours.
Great for last-minute upgrades on selling a house.
We often recommend Prestige to our family and friends.
Thank you team Prestige Flooring in Fairfield!
Gorgeous distressed dark wood called Old Boy.
We stopped into Prestige on a Saturday and were treated respectfully, given a no-haggle price and a SAME DAY home measurement and estimate! Our beautiful new luxury vinyl plank and baseboards were installed on Wednesday that same week. Ironically, Prestige had our floors installed days before we even received an estimate from the other place, which came in WAY higher than we were told after they nickel and dimed for every little thing. We are pretty particular people, and we can’t find a single thing we don’t like about this install. It is truly FLAWLESS!!! The installers were friendly, professional, clean, quick, and highly skilled.
Prestige offers truth in pricing, what they tell you is what you will pay, no hidden “extras”. They offer a superior product at an amazing price and are fantastic to work with start to finish. A week after install, we received a follow-up call thanking us for being great customers and doing business with them. They go above and beyond to make sure their customers are happy! Just this week we asked them to come back to our home and tie in some flooring after we reconfigured our kitchen. They were done a couple of days after we reached out to them, and again it’s flawless!!! We could not be happier!
Stop feeling frustrated and wasting your time at other “discount flooring” places in Yuba City. Head over to Prestige, you will not regret it!!!
John, at the YC store, is a sweetheart and did everything for us that we needed. He followed the project until the end. Even when I was texting him while he was in church!! Lol
Second shout out, the installers Abraham Hadzic and family!! The most amazing young people! Hardworking!!!!! I would recommend them to everyone. I wish all contractors were this great!
These two are 5 stars in my book!
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